QUICK SHIPPING, 10 BUSINESS DAYS

SECURE TRANSACTIONS

Our website is SSL-Certified (note the green padlock on our web address) and each transaction is securely encrypted.

WE SHIP TO ANY PHYSICAL ADDRESS IN THE USA AND CANADA

The Picturalist offers you these flat-rate shipping rates, please add the item you desire to find out what is the shipping rate that applies to your shipment destination.

All our shipping will be completed through any of these 3 major Carriers:

SHIPPING WITH ART-SECURE PACKAGING

At The Picturalist, we check each artwork by hand before it leaves the premises. We then place it in a protective cover inside art-secure packaging.

We ship from any of our facilities located in Dallas TX, Portland OR, North York ON (Canada) to anywhere in the United States and Canada.
All our packages are sent in specially designed boxes to guarantee picture perfect deliveries and can be consolidated with your choice of transport or drop-shipped to a client specific address.

We offer door to door delivery to your home or to your drop-ship location on weekdays and Saturdays.

OUR ARTWORK SHIPS IN 10 BUSINESS DAYS

• Unframed prints ship in tubes.
• We will not ship to P.O. boxes.
• For extra protection, framed prints, acrylics and canvases ship in secure boxes.

RETURN POLICY

Since our artwork and prints are custom made to order according to your specifications, all of our prints and framed prints are final sale and non-returnable.

Works damaged in transit will be replaced immediately upon reception of photos. Please email us as soon as you receive the damaged work at [email protected] or call 1(833) 742-8872.

We stand behind our artwork with a 100% quality guarantee. The Picturalist color matches every print to its artists' source files and fully guarantees every piece.

Though rare, occasional carrier transit damage happens and is out of our control. We are happy to work with you to immediately resolve any damage issue that might occur and replace your artwork.

We are not responsible for mistakes made in purchase orders or orders placed online. Please contact us immediately if you realize there is an error, so we can correct it before the items are printed and assembled, by sending an email to: [email protected]

Read our Terms & Conditions policies. 

Questions? Just call 1-833-742-8872 or 1-833-PICTURA