Shipping & Returns

 

Quick Shipping, we ship in 4 to 7 business days throughout the US and Canada

Secure Transactions

Our website is SSL-Certified (note the green padlock on our web address) and each transaction is securely encrypted.

 

The Picturalist will ship to any physical address in North America.

Within the continental United States, The Picturalist offers you these flat-rate shipping rates:

  • Unframed prints: $9.95
  • Framed prints and canvases: $42.95 to $75.95

All our shipping will be completed through any of these 3 major Carriers:

 

Shipping with art-secure packaging

At The Picturalist, we check each artwork by hand before it leaves the premises. We then place it in a protective cover inside art-secure packaging.

We offer door to door delivery to your home or to your drop-ship location on weekdays and Saturdays.

 

 

Most of our artwork ships within 4 to 7 business days.

  • Processing time to fill an order is between 4-7 business days for delivery.
  • Unframed prints ship in tubes.
  • We will not ship to P.O. boxes.
  • For extra protection, framed prints, acrylics and canvases ship in secure boxes.
  • Our back-lit LED frames ship within 3 weeks in large secure boxes. Shipping fees for back-lit LED framed artwork starts at $195 and vary according to location.

 

Return policy

As our artwork and prints are custom made to order according to your specifications, all of our prints are final sale and non-returnable.

Works damaged in transit will be exchanged upon reception of photos. Please email us as soon as you receive the damaged work at claims@thepicturalist.com or call 1(833) 742-8872.

We stand behind our art with a 100% quality guarantee. The Picturalist color matches every print to its artists' source files and fully authenticates every piece.

Though rare, occasional carrier transit damage happens and is out of our control. We are happy to work with you to immediately resolve any damage issue that might occur.

Read our Terms & Conditions policies

 

Questions? Just call 1-833-742-8872 or 1-833-PICTURA or fill out our Contact form. We promise to respond quickly.