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Terms & Conditions

 

RETURN AND EXCHANGES

At The Picturalist, we take pride in the exceptional quality and craftsmanship of our art products. Our attention to detail in design, material and construction is unyielding. And so is our commitment to customer satisfaction.

As our prints and frames are custom made to order according to your specifications, all of our products are final sale and non-returnable.

Damaged Items and Change of Delivery Address: 

Large items: 

Before attempting to return or refuse an item, please email us at [email protected] or call 1-833-742-8872 or connect to our website chat module explaining why you want to return the item.

Should you decide to return or refuse delivery of the item you ordered, we reserve the right to charge your credit card in the amount of the return shipping charges charged to us by the shipper.


CHANGING OR CANCELLING AN ORDER

Custom orders begin production immediately upon order and are built to your specifications. Please notify of any changes within 12 hours, after which they cannot be cancelled, changed, returned or refunded.

 

PAYMENT OPTIONS

We accept all major credit cards and Paypal.

 

PRICING

All prices in our website catalogs are in US dollars.

They are subject to any applicable taxes according to state and local laws.

Availability, prices and delivery times are subject to change.

 

SALES TAXES

Any taxes will be charged in accordance with state and local laws.

 

FINAL SALES ON CLEARANCE ITEMS

Final sale and clearance items purchased through The Picturalist are considered final sale and are non-returnable and non-refundable.

 

PRIVACY POLICY

Please, read our Privacy policy

 

* ATTENTION: There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.

 

Questions? Just call 1-833-742-8872 or 1-833-PICTURA or email us at [email protected].

We promise to respond quickly.